Terms and Conditions

Shipping & Policies:

Orders received before 2:00pm PDT will be shipped out that day. If items are on back order, they will be shipped out when received. Our shipping and handling fee is a flat rate.

If you wish to add items to your order once it has been received and processed by us, then it will be treated as a separate shipment.

Orders cannot be shipped to post office boxes. These shipments will ship USPS only, as well as orders to Hawaii or Alaska.

International Shipment:

We currently do not ship internationally.

Terms:

Payment:

Orders may be placed by MasterCard, Visa, Discover, or Debit Card.

Shipping Charges / Handling:

  • $9.00............Orders up to $100.00
  • $12.00..........Orders from $100.01 to $250.00
  • $15.00..........Orders over $250.00

Return Policy:

Homeopathic supplements cannot be returned. On other supplements, we accept unopened, unmarked bottles in resalable condition of most products to our office within 10 business days of your receipt of the items. To be fully credited for such returns you must call for a return authorization number and also please include the invoice or the invoice number as well as your name and the reason for the return. A 15% stocking fee will be charged for returned items. Perishable items are non-returnable.

Returns are to be sent UPS Ground or only. Any other means will result in no refund for the products as other shippers radiate the products.

Shipping fees will not be refunded.

Damaged Packages:

If you receive a package that has been damaged, please save the original box and all its contents, and call us immediately with the invoice number. We will do all we can to remedy the situation as soon as possible.

Back Orders:

If by chance an item you have ordered is out of stock, you will receive your order with that item on back order. You will be charged for your back order only when it is shipped. We will ship your back order as soon as it is available, usually within 5 - 8 business days.

Price Changes:

All prices are subject to change without notice.

Your Consent:

By using our site you consent to our privacy policy.

Privacy Policy:

The Natural Health Centre has created this privacy statement in order to demonstrate our firm commitment to privacy. The following discloses the information gathering and dissemination practices for this Web site: www.naturalhealthctr.net

Information Automatically Logged:

We use your IP address to help diagnose problems with our server and to administer our Web site. Your IP address is also used to gather general demographic information.

Cookies:

Our Site uses cookies to deliver content specific to your interests. We only use cookies to save your shopping cart items so that they are accessible upon checkout.

Registration Forms:

Our site′s registration form requires users to give us contact information (like their name, e-mail, and postal address).

Contact information from the registration forms is used to ship purchases and to provide information about our company. The customer’s contact information is also used to get in touch with the customer when necessary.

Users may opt-out of receiving future mailings; see the choice/opt-out section below.

Unique identifiers such as Customer Id and Passwords are collected from Web site visitors to verify the user’s identity and for use as account numbers in our record system.

Order Forms:

Our site uses an order form for customers to request information, products, and services. We collect contact information (like their e-mail address), financial information (like their account or credit card numbers), and unique identifiers (Customer ID).

Contact information from the order forms is used to ship purchases and to provide information about our company.  The customer’s contact information is also used to get in touch with the customer when necessary.

Users may opt-out of receiving future mailings; see the choice/opt-out section below.

Unique identifiers such as Customer Id and Passwords are collected from Web site visitors to verify the user’s identity and for use as account numbers in our record system.

Financial information that is collected is used to bill the user for products and services.

Unique identifiers (Customer ID and Password) are collected from Web site visitors to verify the user’s identity and for use as account numbers in our record system.

Products:

We have two suppliers that do not allow their products to be sold on the web. They are Apex Energetics and Dr. Theresa Dale’s line of products, which include hormone creams as well as a complete line of products. There is a special order form that you must use to order these products. Simply print out the form indicating which items you are ordering with all pertinent information and fax to my office at 949-493-4877 or mail the form. You need to be a present client to order these items. If you are not presently a client, then please contact my office.

External Links & Affiliates:

This site contains links to other sites. The Natural Health Centre is not responsible for the privacy practices or the content of such Web sites.

Security:

This site has security measures in place to protect the loss, misuse, and alteration of the information under our control.  All Shopping Cart transactions are conducted on a secure server, which means all information you enter will be encrypted.  Your personal information is only available to you once you log into our Site with your valid Customer ID and Password when applicable.

Data Quality/Access:

This site gives users the following options for changing and modifying information previously provided:

  1. You can send e-mail to nancey@naturalhealthctr.net
  2. You can use the following URL: www.naturalhealthctr.net
  3. You can send mail to the following postal address:
    30100 Crown Valley Parkway, Suite 35D, Laguna Niguel, CA 92677
  4. You can call the following telephone number: 1-949-218-8788

Contacting the Web Site:

If you have any questions about this privacy statement, the practices of this site, or your interactions with this Web site, you can contact: nancey@naturalhealthctr.net or call 1-949-218-8788.

Thank you for your interest in The Natural Health Centre and for ordering products and services !

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Statements on this website and in any written material you receive from my office or on an email have not been evaluated by the Food and Drug Administration. They are NOT intended to diagnose, prescribe for, treat or claim to prevent, mitigate or cure any human disease. They are intended for nutritional support only. The FTC requires that we tell you that the results in case notes and testimonials published here are not typical, however, they do show what some people have been able to achieve. Individuals vary, which is why we must always consider the whole person when recommending a course of action. The third party information referred to herein is neither adopted nor endorsed by this web site but is provided for general information purposes. The listing of specific disease terms is based upon medical literature and is not a substitute for competent medical advice. If you suspect a medical condition, you should consult a physician.

Phone: 949-218-8788, e-mail: nancey@naturalhealthctr.net
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